Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mailing Services

FedEx Corporation

Headquarters

Reviews

This profile includes reviews for FedEx Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FedEx Corporation has 1796 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.07/5 stars

    Average of 6,623 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAdrienne D

      Date: 04/18/2025

      1 star
      FedEx has continued to toss packages out at the end of my driveway!! This is unacceptable! Where is your spirit of excellence?? Do the job you are paid to do! If you do not want to deliver packages with items we as consumers have paid for, find another job!
    • Review fromVirginia M

      Date: 04/18/2025

      1 star
      Left my two packages at wrong address one took a picture of a driveway that was not even mind most recent saw on camera driver threw my package onto porch then went downway too fast and landed into ditch. I live on backroads children are everywhere and the drivers drive carelessly and once almost ran me out of road
    • Review fromRalph R

      Date: 04/18/2025

      1 star
      Don't use this service, they're a bunch of scammers, Over night a package and gets there in 4 days, They take your money , smile and it's a gambling session on if it gets there on time and trust me, they can careless about you.
    • Review fromDavid K

      Date: 04/18/2025

      1 star
      If I could give this 0 stars I would. Calling the phone for customer service, and using a chat bot spins you in circles or hangs up on you if you try to speak with a human being. Its all AI computer garbage, and doesnt resolve your issue. If you need ANYTHING from FedEx that isn't basic information you can find anywhere, they cannot, or more rather WILL not help you.
    • Review fromJade A

      Date: 04/18/2025

      1 star
      we ordered 4 phones and 1 apple watch march 23rd from **** who dispatched Fedex as the delivery carrier for our standard overnight package. We received a tracking number that stayed at label created for 5 days, we knew that was unusually being we have had SEVERAL stolen packages from Fedex in the past. I say stolen because lost and mishandling of high end items that we purchased with our hard earned money is not just lost. The phones we ordered we suppose to be signed for and delivered to us within 1 business but that never happened. we called **** who confirms they had already packaged and released it to Fedex but Fedex never SCANNED the package which wouldve confirmed they received the package so its ****s word against that FEDEX driver who stole our electronics. Again, i say stolen because 7 days from us purchasing our 4 phone and 1 apple watch, we received a bill showing the apple watch we NEVER received was activated on our phone account which means whoever that FEDEX driver was, was stupid enough to turn on that apple watch which activated the phone service to our account which further proves **** did give FEDEX the package but their no good employees knew how to steal a $5k work package by not scanning it. FEDEX has been no good for years and everything i order online i just pray that business doesnt use them because they are a no good stealing delivery company.
    • Review fromMichelle S

      Date: 04/18/2025

      1 star
      If I could give zero stars I would. Fedex has become absolute garbage over the last five years. Ever time I see that they'll be delivering something from a company I have placed an order with, I shudder. My most recent order being delivered by them has been lost, unsurprisingly. I will never order from a company again should they be using FedEx as their delivery company! I'm surprised FedEx is even still in business after reading all of the horrible things I've seen about them online over the last few years. Can't imagine how awful they must treat their employees considering how badly they handle their client/consumer related issues.
    • Review fromKehly H

      Date: 04/17/2025

      1 star
      I sent a homemade birthday present to my grandson, wrote FRAGILE, KEEP UP on all sides of the box. It was destroyed when it was delivered. Whoever the driver was did not pay attention to the box. I will never use FedEx again. So angry!
    • Review fromSILVIA R

      Date: 04/17/2025

      1 star
      BECAUSE A ZERO IS NOT AN OPTION.Inept, horrid communication, tracking is not even accurate, texting for notifications does not even work, unable to speak with a person directly!Pitiful, dont use if you expect to get work done!
    • Review fromIan M

      Date: 04/17/2025

      1 star
      ******** service late shipping and lazy incompetent employees, package that required a signature is two days late wasting my time and with no notification of delay
    • Review fromJeanee B

      Date: 04/17/2025

      1 star
      On Saturday the 12th I got a text saying my package from FedEx was delivered and a picture was attached, but it wasnt my porch. This isnt the 1st time this has happened unfortunately. I tried calling FedEx with no answer guess cause it wasnt the weekend. Monday the 14th I called and spoke with someone named *******. I let him know my package was delivered to the wrong address and the pic of the porch isnt mine it was left at. He proceeded to tell me I needed to get in touch with the seller and have them open a claim!?! What??? I told him your driver delivered my package to the wrong address and I have to get in touch with the seller to open a claim!?! He said yes! I asked to speak with a supervisor and he told me there was no supervisor there??? How ludicrous is this?? I believe the owner or higher *** need to be gotten in touch with to let them know how these call center employees are running this business! Thank goodness someone that lives on my road had my package delivered to them!??

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.