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Business Profile

Restaurants

Darden Restaurants, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Darden Restaurants, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Darden Restaurants, Inc. has 1376 locations, listed below.

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    Customer Review Ratings

    1.2/5 stars

    Average of 64 Customer Reviews

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    Review Details

    • Review fromPaula B

      Date: 09/08/2022

      1 star
      Racist Incident My friend and I entered the restaurant and were seated. At least 7-10 wait staff passed by us after we were seated. After approximately and 15 minutes the waitress comes and we are finally able to order drinks and appetizers, as well as our food order. We waited another 10 minutes before our beverage and appetizers were served. Approximately 45 minutes pass and the waitress has not refilled our beverages nor have received our order. The waitress comes to our table, she makes excuses about the number of tables she's responsible for, the chef not cooperating, and even tells us that we should not be sitting in the section we were sitting excuse after excuse. She tells us that she's going to refill our drinks and I told her that at this point we were ready for the check.... The "manager" comes to our table, she does not greet us and says I am giving you 50% off the meal walks away. The waitress returns with the order which I declined and asked for the check. The manager comes back to our table, and she says "I told you what I was going to do" and I say you're not going to come over here and tell me anything...and talking to me like a dog, I proceeded to tell her the issues with waitress that our beverages weren't refilled and we have been sitting here for 45 minutes and we just want the check at this point, she interrupts me....and says you are not going to talk to me that way and I say you are not going to me that way either.. she storms off. After sitting for 20 minutes, I approach her to ask for the check, she says I took care of it and "get out of my face nigger." I go back to the table to get my friend to leave and I stop a staff member to ask her name, he claims he's just coming on shift and he does know her name. I approach the manager again and she tells me her name (Brandy) and says that she's not talking to me because I cussed at her. She has an audience and starts with the "victim role" accusing me of cussing at her.
    • Review fromTracey J

      Date: 08/23/2022

      1 star
      MY NIECE WANTED TO CELEBRATE HER BIRTHDAY AT CHEDDARS ON 8/21/22 SHE WENT IN EARLY TO RESERVE SEATING FOR THE CELEBRATION STAFF TOLD HER IT WOULD BE 45 MINUTES BEFORE WE ARE SEATED, MY NIECE CALLED EVERYONE AND TOLD THEM THE WAIT TIME, AND HOUR PASSED BY SO SHE WENT TO INQUIRE ABOUT WHEN HER PARTY WOULD BE SEATED THAT'S WHEN THE PROBLEMS STARTED AND THE STAFF WAS TELLING HER IT WOULD BE 2 HOURS AND i STEPPED IN TO TELL STAFF NO i WAS HERE WHEN YOU TOLD HER 45 MINUTES YOU DIDN'T SAY ANYTHING ABOUT WAITING 2 HOURS, aSKED TO SPEAK WITH MANAGER AND THE MANGER NEVER CAME OUT TO ADDRESS THE ISSUE WE WAS HAVING. WE WILL NEVER EAT THERE AGAIN BECAUSE THE WAY WE WAS TREATED AND DISRESPECTED. SO WE DECIDED TO TAKE OUR BUSINESS ELSEWHERE.
    • Review fromCathy B

      Date: 08/08/2022

      1 star
      Cheddars in Port Arthur, Tx . We order from cheddars quite frequently and it doesn't seem like this place can get their act together. In the past, they were horrible in giving food that had been on the warmer way to long. I brought it to the attention of higher ups, even took pictures of the meals and emailed it to them, And, it made no difference. However, it has gotten better in that regard. Now, it is awful due to them frying chicken tenders in the same oil as seafood. We literally had to throw the tenders away as it was terrible. The fish/shrimp taste was dominate and was clear the oil was the problem. Why is it that you can't have strict guidelines about this. Don't mix seafood oil with other meats. If we wanted seafood, we would have gotten seafood. But, the taste of seafood on chicken tenders is unsatisfactory. I'm hoping someone will get this restaurant back on track. Otherwise, we need to start getting food from other places & stop going to this restaurant once and for all.
    • Review fromGreg S

      Date: 07/14/2022

      1 star

      Greg S

      Date: 07/14/2022

      Requested three times to have my email address removed from their email list. Still receiving emails.

      Darden Restaurants, Inc.

      Date: 07/19/2022

      We can see you've been unsubscribed from our email list. We appreciate your patience as the process takes up to 10 days.

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