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Business Profile

Restaurants

Brinker International

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Brinker International's headquarters and its corporate-owned locations. To view all corporate locations, see

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Brinker International has 588 locations, listed below.

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    Customer Review Ratings

    1.24

    Average of 34 Customer Reviews

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    Review Details

    • ANTHONY D.

      Date: 04/07/2025

      We were having a birthday dinner with about 30 or more people on this Sunday. The server was doing a great until later. I pulled him to the side and told I would be paying by cash at the end of the dinner. We all had our own bill to pay at this table. I only had a dinner ****** salad with Grilled Chicken and that came up to about $27.86. This is where the problem came up. The server was about take my money to cash out. My little girl walked up and me to get her a cheesecake. So, I ask the server to add the cheesecake to the bill. Then I took the cash and told him to change the bill and add the cheesecake to the total bill. After he came back the bill was about $39.00 less than $40.00. Then he took the cash and his tip to the back. When he came back he gave me my paid **** **** everything was paid. We were still sitting there talking and enjoying the Sunday. The server came back to me and asked me to pay him again. Then went I spoke with the **************** about this matter, and I was not happy that the young man just forgot what he did with the cash and his tip. I'm not sure if he was new or just tired because the group was so large. It should have been easy for him I was the only person that paid cash. I hope someone there look at the camera. I've been coming to this location since it opened in 2015 up until now. I love this location, but I don't like the vibe I got from the young man and I'm sure I could pay his yearly salary in one check. I would never have a problem with paying for a Caesar salad and a cheesecake. This is one of my favorite places to go on the weekend. I hope the young man slow down and ask for help if he needs help. He can't afford to run business off just because he's ******* and not thinking.I didn't have a happy feeling when I left there today. I've never had a problem at this location and not to mention I was at the grand opening in 2015. I've seen many Managers and servers, and I never had any problems until now.

    • Josh H

      Date: 02/25/2025

      In regards to the chilis **********, ********************* pinecrest location. Very rude female bartender, Naecha. Was disgusted by the service.Went in on a week-night. Was not busy. Must have waited like 3/5 minutes for the entitled bartender to stop telling people about her problems. Eventually she came over. What can I get you to drink? No hello or hi. No personality. Unless you are the couple shes talking to. She was nice to them.While we waited for this very sloppy bartender to stop talking about her personal life. The patrons were not even talking.... the bartender just kept gabbing.Other employees kept coming up and standing there looking at her. Mind you she IS NOT BUSY. 5 people at the bar. But wont stop talking long enough to make these employee drinks.Watched her yell at an employee that she needs time and berate other employees. The way shes talking to staff and patrons is gross incompetence of management. I was sitting at the end of the bar by the door. So I could see her only table trying to wave her down. They had to ask another employee to get her attention. I watched as the mans face was in shock meaning I wasnt the only one sharing this experience.She put drinks down and immediately went to the hallway in front of the kitchen and started stuffing her face with food.I watched her enjoy her meal while I was still waiting to order mine.Watching her shoveling food into her mouth and then when she was done make a drink. No hand washing of any kind. Cant even say she did the dishes so her hands have met water because I had a spectacular view of all the dirty dishes just piled up all around the bar.Ive tried submitting on the website and a ****** review. Somehow the review is being blocked from posting. Even better these issues are already in reviews posted. Meaning its been brought to their attention but not dealt with.

    • Cherry C

      Date: 02/13/2025

      Cherry C

      Date: 02/13/2025

      I was recently at the ****************** location and had horrible service we could not get refills or what we needed for our food because our waiter was the bar tender too so he couldnt cater to us. Me and my children were very patient as we waited for refills and condiments for our meal that we never got also there was what seen to be a chin hair in our potato soup they took it and never brought out anything else. Well we had a disagreement about our bill the manager got frustrated with me snatched the bill and told me to get out and never come back well I told her no you cant put me out so she called the police on me and refused to give any of her information so that I could report her this was very well a discrimination act and I was very embarrassed to have been walked out in front of my kids for no reason the cops said they couldnt do anything that I had to file a civil suit. She laughed as if she had won this situation Im still very upset at this matter.

      Brinker International

      Date: 02/17/2025

      We will reach out to the guest regarding the matter.

    • Quinterrion W.

      Date: 01/01/2025

      Hello my name is Quinterrion Synceir ******** a former employee of Chilis **************************** off of *************************, I was terminated Saturday December 28th, 2024 but I recently just got paid from chilis yesterday on December 31st, 2024 at approximately 12:47 pm. I have a chime bank account. I calculate all my hours and keep all my time slips everytime I clocked in and out. So, this recent paycheck isnt correct at all. Im missing about 420$ out of my check because theyre saying they have all my hours in but I have my time slip and the manager that hired isnt showing me the hours that I actually made from December 6th-18th 2024. Theyre making me seem crazy when I have my actual time slips in front of me with my hours on it. And not one time did they give me the correct hours/time for yesterdays paycheck. Ive tried calling corporate but theyre closed because of the Holidays. If theirs any way you guys could help me get this situated because I really have bills to pay and I dont like when my money I worked for is being played with. So please give me a call thank you and Happy New Year

    • Shanna R

      Date: 11/23/2024

      Shanna R

      Date: 11/23/2024

      I have visited 2 times in the past 3 weeks. The first time both side of the restaurant was opened. The heat was on and everything was fine the second time there was no heat and the servers were all complaining about being cold. Multiple customers sat shivering while waiting for food. We asked to be moved to the side with heat but it was packed full of customers already eating. We spoke with the manager about the employees being so cold and she said theres nothing she could do and that if they didnt show up because it was freezing then they just wouldnt have a job. Very unprofessional and very sad that the employees have to work in a store thats 43 degrees!

      Brinker International

      Date: 11/24/2024

      We will reach out to the guest to obtain additional information.

    • Michelle R

      Date: 11/11/2024

      Michelle R

      Date: 11/11/2024

      The pay at the table kiosks will scam you when you tip. If you split your check it calculates the tip total off of the bill total and not the split portion

      Brinker International

      Date: 11/13/2024

      We will follow up with the guest.

    • Carrie D

      Date: 10/28/2024

      ******** company!! Someone from chilis ******************** has been trying to charge my credit card for the last 6 days. Im in a different state than this location. No one from chilis corporate will help me nor the restaurant. Corporate guy called and had the nerve to say hes not affiliated with restaurant, spoke over me and yelled at me. Not ok that I have to change my card over this!! . Take care of your house Chilis!

    • Oshea R

      Date: 10/13/2024

      There racist at German town chillis the ****** ***** really is

    • Sridhar R

      Date: 09/06/2024

      Sridhar R

      Date: 09/06/2024

      Thanks ****....outstanding job...you are absolutely a great asset to the Organization..i googled on ********************** - particular domain is owned by Go Daddy- i also have GoDaddy only for ***************** , *************************************** as well.I was searching where to send very good note for your exceptional service you took care ofRelated to two Checks - found the root cause, researched, reached out to Credit card companies- excellent job on itAbility to send a good note for the ******, ******* team in ************************************************* i used to send for *************, ******* and before that ******* or ************************** If there is one or so i can find a way to send for your exceptional work you did- rare to find in today's world with your Great ethicHonestyIntegrityCustomer friendlyCustomer orientedCare for each and itemstakes all the notes other than credit card on Vegetarian items or/and Vegan itesm Thanks *** is the number you guys have - Department of Navy phoneandother one is1

      Brinker International

      Date: 09/08/2024

      We have sent your comments to our leadership team to recognize **** and Team Apopka for their contributions! Thank you for your kind words.

    • Jason M

      Date: 09/03/2024

      Jason M

      Date: 09/03/2024

      I saw one of your employees, touching peoples food with their bare hands. Left a comment left a review and no one has still reached out to talk to me about it. Chilies is the ******************** I have ever seen.

      Brinker International

      Date: 09/08/2024

      This guest was contacted on 9/4 and has not followed up with our agent.

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