Reviews

This profile includes reviews for The Wendy's Company Headquarters & Corporately Owned Locations's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Wendy's Company Headquarters & Corporately Owned Locations has 503 locations, listed below.

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  The Wendy's Company Headquarters & Corporately Owned Locations

  1 Dave Thomas Blvd Dublin, OH 43017-5452

• 

  Wendy's Restaurants of Canada Inc.

  130 Hollywood S Rd Kelowna, BC V1X 3S9

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  Wendy's Restaurant - Victoria

  776 Bay St Victoria, BC V8T 5E4

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  Wendy's Restaurant - Nanaimo

  2980 Island Hwy N Nanaimo, BC V9T 5V4

• 

  Wendy's Restaurant - Victoria

  1800 Old Island Hwy Victoria, BC V9B 1J2

Review Details

• Review fromMarshall S

  Date: 03/21/2025

  1 star
  Went to a ******* drive-thru and tried to order a regular hamburger. Very simple, just a regular hamburger. They ended up giving us a $6.19 hamburger. When I went back and complained they wanted me to return the sandwich or they would not do anything about it stating that it was all my fault. We couldn't understand half of what they were saying thru their intercom on the drive-thru and also someone when couldn't speak english very well. This was in the ******** MN store which they have had alot of trouble with. This was on March 17, 2025. I wrote the company to try and get this resolved but have heard nothing from them. This is unacceptable....

• Review fromAshley V

  Date: 02/27/2025

  1 star
  Wendys is scamming customers through their app and not issuing refunds or food to make it right. Ive been waiting on a refund since 2/4/25 it is now 2/27 and still no refund has been issued. I have received two different reference numbers which is confusing as well. Never will I ever allow Wendys to scam me again.

• Review fromDontrell

  Date: 02/02/2025

  1 star
  False pricing on the menu is false advertising I was told that the price increased after I made my purchase without being advised that the pricing on the menu was wrong

• Review fromMichael E.

  Date: 01/16/2025

  1 star
  Here is the context. I go to this location at least twice a month because my son loves the burgers. This particular instance I ordered a combo meal chicken classic sandwich, and when I got home and got settled I went to take a bite of the sandwich and found that it was the spicy one which I cannot eat spicy food because it affects my lymphedema. I called the store and spoke with a manager and explained the issue and then I was told to bring the sandwich back for a replacement. I told him I was settled and did not feel like coming back at this time. He took my name and told me he put my name in the their book and to come back when Im ready to pick up my replacement sandwich. Few weeks went by and on my way home from rollerskating I remembered my food credit. I went to request my replacement sandwich, and of course the manager, ****, stated my info was not in their book and he refused to honored what was told to me previously asking me who did I speak to so I figured it must of been either him or someone else, but he expected me to remember that, plus he told me I needed the receipt, in which I was not told I did not the receipt because whoever I spoke with told me my name was being logged into this so call book. Then I ask for his regional manager contact, and he refused to give that info as well. So his thought process, even though I would not known of this so call book unless I spoke with a manager which he explained that he would look up the info, could not use critical thinking to conclude that maybe whoever I spoke with may have forgot to document my info. He just concluded that I came to their to fleece them for a $7.00 sandwich. Unbelievable!

• Review fromErik M.

  Date: 11/21/2024

  1 star
  This ******* location has been hiking up prices on food apps, such as Doordash, during "busy" hours as well as doubling prices on Buy-1-Get-1 items tricking the customer into thinking they're getting a deal. This is a form of fraud, period. In a time where people are struggling to buy groceries and pay rent, a restaurant that usually offers affordable food hiking up their prices on purpose to scam customers is disgusting practice. It's also worth noting the ******* at ******************************* is the only ******* location I see doing this.

• Review fromPeggy V

  Date: 11/20/2024

  1 star
  Ice cold kids meals. All fries ice cold. Flat sprite. This was a carry out. Called right away ...was told the ice machine wasn't working that's why my sprite was flat...etc ! I wasn't rude and the employee hung up on me...called back got someone else. I was told to return to the store with the food if I wanted them to make me fresh...such poor customer service and solutions. I am visiting from ** and this was a treat for my grandkids. So disappointed. Wendys needs a seminar in customer service retention and recovery ( YES, I was a manager in food service!!!!!)

• Review fromAlexis P

  Date: 11/17/2024

  1 star
  Had an order placed by a customer through **** Eats, and upon arrival was told that their system was having issues and whoever was running the drive-thru then proceeded to take off their headset because, they cant do the job they signed up for - Leaving me to not be able to do mine. Thanks for the waste of ************** Do better or get a different job like the rest of us. ??

• Review fromGreg D

  Date: 11/16/2024

  1 star
  Used the ******* app to order this order. As instructed by the app, I went to the drive though and waited in line. When I got to the speaker, I was told to park and go in the store to pick up the order. When I asked why the app told me to go to the drive through, I was rudely told " I am just doing my job, you'll have to go inside sir." ** I went inside and waited in another line. WhenI was finally waited on, I was told "it's going to be an hour to get a baked potato." I asked if my card could be credited with the price of the baked potato, they could not. I had to wait 25 minutes to get my order, while customers who drove up and walked inside way after I did had their order and were on their way. I was never offered an apology or any consolation for the poor management the this store. Store number ********, *************************************************. Shame on me for using the ******* app. RIP **** ******. This company has lost it's way.When I did pick up the order, there were no napkins, butter for the potato. I had to ask again for the fries which were missing. I understand things happen, but the poor attitude of the employees was so disappointing. I was made to feel like a burden they had to do their jobs. This was the worst service I have had at any ******* in DECADES.

• Review fromDmitriy B

  Date: 10/08/2024

  1 star
  I was excited when the Krabby ***** meal finally came out! We had been looking forward to it and thought it would be a great opportunity to bring the kids, expecting some fun, themed packaging that would add to the SpongeBob experience. However, when we received our order, everything was wrapped in standard Wendys packagingno themed bag, wrapper, or cup. There was nothing special about it beyond calling it a "Krabby ***** meal" when you place the ******** felt like a bait and switch. If you're going to market something with a special name, there should be an effort to make it feel unique and fun, not just a renamed menu item. Even the "Krabby *****" itself was wrapped in regular Wendys wrap, with only a few stickers thrown into the bag.This is disappointing and misleading, and it raises questions about fair advertising practices.

• Review fromTyler L

  Date: 09/08/2024

  1 star
  My name is *****. I order the immediate rightful closing of all Aldi grocery stores, which I refer to as Imitation Wendys grocery stores, across the ************************, across ******************, across *******, across ********* and worldwide and I order the immediate rightful surrender of all Aldi grocery stores worldwide to their rightful, truthful and honest owner, which is the Wendys fast food restaurant chain, because all of the store brand groceries at all of the Aldi grocery stores worldwide taste good, but they are all unfortunately despicably unhealthy for customers to buy and for consumers to eat. I am ordering the Wendys fast food restaurant chain to immediately rightfully take over rightful ownership of all of the Aldi grocery stores across the ************************, across the **************, across *******, across ********* and worldwide. I refer to **** grocery stores as Imitation Wendys grocery stores, because their groceries all taste good, but they are all despicably unhealthy store brand groceries. **** grocery stores worldwide have repeatedly refused to sell name brand groceries which are much healthier than store brand groceries and have continued to sell store brand groceries anyway and that is totally unacceptable and it must be immediately condemned. Shame on you, Aldi!!! Or should I say Imitation Wendys?