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Average of 42 Customer Reviews
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Review fromSusan T.
Date: 05/06/2022
5 starsSusan T.
Date: 05/06/2022
We had what can only be described as a nightmare situation in our chimney. The original builders in 1960 filled the space between the clay liner and the brick chimney with large pieces of construction concrete debris. This only became apparent while removing the liner to replace it. Not only were they working in a very narrow passage, but they were also dodging massive chunks of concrete falling toward them. What may have been a half day to a full day job, turned into two very long days for four guys...and the price didn't change from the original estimate. The four, Tyson, Kevin, Patrick and owner, Jerry M***** consistently pleasant, friendly, conscientious and extremely knowledgeable about all things fireplace. I would recommend them to a friend without hesitation.
Fireplace Pros
Date: 05/16/2022
Thank you so much for that review!! We are glad that we were able to take care of your situation amid it not going as planned! We are happy to take care of our customers from beginning to end!!Fireplace Pros
Date: 05/16/2022
Thank you so much for that review!! We are glad that we were able to take care of your situation amid it not going as planned! We are happy to take care of our customers from beginning to end!!Review fromIda
Date: 05/06/2022
5 starsIda
Date: 05/06/2022
He did a well job explaining everything to me that I understoodFireplace Pros
Date: 05/09/2022
Thank you for the great review!! We are happy that we were able to explain everything to you! We want our customers to know exactly what we are doing for them to ensure they are getting the best customer service possible!!
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