Reviews
This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 264 Customer Reviews
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Review fromJennifer T
Date: 02/17/2025
5 stars**** was very knowledgeable and patient. He did an excellent job explaining everything. Did not feel pressured to buy. Great experience!Review fromLisa K
Date: 02/14/2025
1 starHad a great home visit. Afterwards trying to get my quotes and a reply back from him was non existent. Wondering if it was because the job was small? Not sure but very disappointing.Review fromChris K
Date: 02/08/2025
5 starsEian B was thorough, patient, knowledgeable and friendly. Felt very comfortable and confident working with him. True advocate for a great company.Review fromMeegan S
Date: 02/05/2025
5 starsAmazing customer service and on-site team! I would highly recommend.Review fromJack J
Date: 02/03/2025
5 starsRepresented the product very professionally and did a very thorough job !Review fromKathy C
Date: 02/03/2025
5 starsI have extreme confidence the purchase of our floors is going to be an excellent experience. Our representative, ******* explained everything so well and made me feel comfortable with moving forward. The companies reputation is excellent. I believe in paying for quality and with a lifetime guarantee, I know we will be satisfied. Special thanks to ******* for working with us and making the floor purchase experience so enjoyable.Review fromChris M
Date: 02/01/2025
5 starsWe called Refloor to set up an estimate and they were able to stop by on the same day! Being busy, a ** was out giving estimates that day and was actually Ubering around because his car broke down! We made the deal and set up the install for same week! We got set up with a team leader, ****, who stayed in touch and made sure all was going well with the install. It was a bigger job, which they informed us was going to be 2 days. The installers showed up on time, inspected the work areas, explained what was involved and even helped me by removing a utility sink, which I didnt have time to do before the install!! Even hauled it away!! Much appreciated, ****!! (Im drawing a blank for his partners name, but she was great too)!! They worked well together, even when they were having some trouble with the floor panels for some reason.extra paint in the grooves and had to spend extra time removing it before the panels would lock ************* a bad batch, I guess. All in all, great people, good communication and achieved the goal on time. Thanx again and I will recommend the Refloor experience to anyone! (I do suggest they wear Shoebees when they enter a home though. Had a little incident with some grease that was on someones shoe, but they did take the time to clean it to our satisfaction)!!Review fromAllie T
Date: 01/27/2025
5 starsOur experience with Refloor, LLC was nothing short of amazing. From the moment I scheduled the free in-home consultation, their team was very professional and attentive. They brought a variety of flooring samples, making it easy to choose the perfect option for my home. The all-inclusive pricing meant no surprises, which I really appreciated. The installation team was on time, efficient, and did a flawless job - my new luxury vinyl floors look amazing and have completely transformed my home. I highly recommend Refloor for anyone looking for quality flooring and outstanding service!Review fromGina W
Date: 01/16/2025
5 starsThe installers (******** and ****) were professional, polite precise and punctual. The experience we have had with Reflor has been superb.Review fromChris M
Date: 01/14/2025
5 starsChris M
Date: 01/14/2025
Great job. Work was completely professionally. End results was a beautiful floor. Thank you
Refloor, LLC
Date: 01/15/2025
Thank you for your kind words! Were so happy to hear that youre pleased with the professional work and the beautiful results of your new floor. Your satisfaction means everything to us!If you need anything in the future, dont hesitate to reach out. Thank you for choosing Refloor!
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