Insurance Companies
HealthMarkets Insurance Agency, IncHeadquarters
Reviews
This profile includes reviews for HealthMarkets Insurance Agency, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7 Customer Reviews
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Review fromCarolyn S
Date: 12/09/2023
1 starCarolyn S
Date: 12/09/2023
This company is unprofessional and seems to have a low bar for hiring. I purchased a health insurance policy from a broker based in ************* , **************** lot of very unscrupulous things began to happen. This broker stopped all communication with me after it was purchased and ignored all emails , text messages and voicemails. She appears to have been complicit with a lawyer in ****** and was doing things concerning the billing and accounting. She had me in the wrong plan , did not explain anything , and made this untenable. I wanted a plan for a business owner. She did not explain that there were other plans that did not require a PCP. There is a dr shortage and wait times for PCP are sometimes a year long. These people appear to have no one they are accountable to and seem to do whatever they want to do. I took her off the account with the market place. Several of the brokers seemed to be covering for her. Very poor lines of communication if any and no sign of any management they report to
HealthMarkets Insurance Agency, Inc
Date: 12/20/2023
Thank you so much for reaching out. We have emailed you directly in order to obtain more information regarding your complaint.Review fromPaige T
Date: 07/01/2023
1 starDO NOT DO BUSINESS WITH THIS COMPANY!! They are dishonest, criminal, and have no moral compass!I had a licensed medical equipment company come to my home for an evaluation of my medical equipment. He asked for my insurance card. I asked him why he needed that and his reply was to update his records. A couple of months later, I received a letter from my current medical insurance company telling me that my insurance was about to end as I had chosen a different insurance company! After MUCH UPSET, STRESS, and Physical distress because of this jarring news, I called my current medical insurance company and they explained that my medical insurance had been switched to another company! After investigation by my family members, I discovered that ************************* who owned a medical supply company in ******** ** had requested this change! I NEVER SIGNED ANYTHING, I GAVE NO PERMISSION FOR HIM TO DO THIS, AND I EVEN ASKED **** HE NEEDED MY INSURANCE INFORMATION IN THE FIRST PLACE! This agent, *************************** FROM HEALTH MARKETS, lied to me, came to my home under the auspices of medical equipment purposes, and took it upon himself to change my policy! If I hadnt been contacted by my current insurance company, I would not have even known! I cant even image how stressful this would have been if I went to a doctor for a visit and was told that I no longer had the medical insurance on file!This agent should be arrested, his license revoked, and his business closed due to false practices. I am still reeling over this because it was such a jarring experience which had a very negative effect on me due to my health conditions. DO NOT HAVE ANYTHING TO DO WITH THIS AGENT NOR THIS COMPANY. ITS A SCAM AND THEY ONLY CARE ABOUT PROFITS.Review fromChristopher H
Date: 06/25/2023
1 starChristopher H
Date: 06/25/2023
I was harassed and insulted by an agent. The first text message started at 6AM. What a jokeHealthMarkets Insurance Agency, Inc
Date: 07/23/2023
We are so sorry to hear about your experience. We did reach out to you via email on July 13, 2023 to try and get more information from you; however, we have not heard back. We appreciate you bringing this to out attention and would be happy to review this further.Review fromTrice J
Date: 05/16/2023
1 starThese people are rude as ******* I spoke to 3 different people, they all refused to give me a manger or their names! The worst experience ever!!!Review fromTammy M
Date: 05/12/2023
1 starTammy M
Date: 05/12/2023
After readingall these bad reviews About the company The Agent I spoke with ********************* seem to be WORTHY But now I'm in need of insurance But I seen on here not to give out your Personal ssn and Bank BBB information to anyone of these people we don't know them. Yes I still get calls But you take your chances when you go online to fill out apps like this.Scammers are everywhere.HealthMarkets Insurance Agency, Inc
Date: 06/12/2023
Thank you for your feedback, we appreciate it. We are not sure you exactly what your complaint is here so we are going to reach out to you directly through email to see if we can assist further. Please know that HealthMarkets takes additional precautions to ensure the personal information you provide ** is protected. Please watch for our email.Review fromChelsey Q
Date: 01/17/2023
1 starChelsey Q
Date: 01/17/2023
These people harrass you. I'm not kidding when I've gotten at the very least 50 calls this morning and its only 11 am. How do I make this stop, some of us enjoy not having random people call me from like 6 am to 10 pm at night.HealthMarkets Insurance Agency, Inc
Date: 02/17/2023
We apologize for your experience. We have emailed you in order to provide you with more information.Chelsey Q
Date: 02/20/2023
So I AM on a do not call list. But one of your rude agents just called me AGAIN. just stop calling me, this is asinine. Especially since it's 7 am right not. What is wrong with you all. Leave me alone.Chelsey Q
Date: 02/24/2023
How do you get these crooks to STOP HARASSING YOU 2 months later and you all call me over 10 times a day. What the actual ****Review fromMelinda B
Date: 05/09/2022
1 starMelinda B
Date: 05/09/2022
Ian ****** cold messaged me about a policy today. This was not the first time. I asked him to stop messaging me. He responded with extreme profanity and using the F Bomb several times, and was very unprofessional. No one should be doing business in this manner. Completely unacceptable.HealthMarkets Insurance Agency, Inc
Date: 06/09/2022
We are so sorry to hear about your experience. We emailed you directly in hope to assist further.
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