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Business Profile

Cable TVs

Charter Spectrum

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

About

This business has 1 alert

Important information

  • Additional Info:
    Time Warner Cable's name has recently been used to perpetuate fraud. Consumers have received fraudulent checks with the company's name on them. The letter that is included asks to keep the information secret and to contact an advisor for further instruction.

    This is a foreign lottery scam and consumers are advised not to participate.

About This Business

Products and Services

This company offers telephone communication services including video and high-speed internet.

Business Details

BBB File Opened:
6/5/1996
Business Started:
12/1/1992
Business Incorporated:
1/3/2017
Type of Entity:
Corporation
Alternate Names:
Charter Communications
Marcus Cable
Charter Cable
Time Warner Cable Texas, LLC
Spectrum Commuications

Additional Contact Information

Principal Contacts
Mr. Neil Smit, President
Customer Contacts
Mr. Michael Henry, Customer Care Escalation Manager
Mr. Neil Smit, President
Ms. Vickie Mason, Customer Care
Ms. Vickie Mahon, Cusomer Care
Ms. Jana Brewer, Senior Director Customer Care Operations
Mr. Clem Maddox, Vice President of Government Affairs
Dallas Escalation Desk
Ms. Anne Eland, Escalation Supervisor
NIKITA Bumia
Ms. Sylvia Minor, Executive Assistant for Government Relations
Dallas Escalation Desk
Mr. Alberto Morales
Ms. Janie Leija
Mr. James Churchman, Customer Advocate Supervisor
Customer Advocate Team
Ms. Evelyn Hall
Suhn Rea, Corporate Customer Advocate
Fax numbers
Primary Fax: (636) 207-5130
Other Fax: (972) 830-3920
Other Fax: (940) 855-0465
Other Fax: (940) 380-1189
Other Fax: (817) 740-8781
Additional Phone Numbers
Other Phone: (940) 566-2901
Other Phone: (940) 566-1711
Other Phone: (940) 321-6464
Other Phone: (940) 497-8500
Other Phone: (972) 296-2283
Other Phone: (817) 509-5011
Other Phone: (888) 438-2427
Other Phone: (972) 830-3800
Other Phone: (800) 222-5355
Other Phone: (800) 892-4357
Other Phone: (214) 451-6600
Other Phone: (866) 874-2389
Other Phone: (469) 464-4876
Other Phone: (972) 742-5892
Other Phone: (817) 509-6272
Other Phone: (864) 297-2248
Additional Websites
Website 1
Website 2
Social Media
Facebook

Additional Information

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