We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Theatre

Hollywood Theater

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Theatre.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rented the Hollywood Theater for my premier of my movie, "The Barn Part II" on August 13th & 14th 2022. I spoke with theater manager Jennifer J**** who made our agreement and no money would be needed up front, rental cost of $1,000 would be deducted from the ticket sales (which the theater soley controlled). I was informed on August 14th after the screening that after the rental fee was deducted the theater owed me $1,550 and a check would sent "shortly". Over the course of the last 5 months I have been repeatedly told that the check would be sent by Ms. J**** via her "boss/financial guy". In November I was called by Ms. J**** and told I now needed to supply them with a W-9 since they are a 501c, after doing so still nothing happened. As of January 31, 2023 I have yet to receive a check for my profits. At this point I feel as though the business has completely robbed me of all my funds from my home town premiere screening and they have no intentions of ever paying me. Unfortunately they are still renting the theater to other indie filmmakers and that is a shame others are at risk of being robbed as well.

Hollywood Theater is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.