General Contractor
Allstate Exteriors & Restoration Services LLCHeadquarters
Reviews
This profile includes reviews for Allstate Exteriors & Restoration Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 49 Customer Reviews
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Review fromTina P.
Date: 02/09/2025
5 starsAllstate exterior put a roof on used a subcontractor they was not professional didn’t cover windows or my central air unit damaged my newly built deck broke some light and one of my flood light went out to address them on how they was not protective of my property didn’t speak English called supervisor to come out to speak to them about how they was being careless how they was throwing debris off and after the job was complete starting having issues with my plumbing they had stuffed all kinds of roofing material in my vent pipe which lead to flooding backed up toilets couldn’t shower use my facilities for 4-6 weeks had an elderly person here as well they came out tried sending 2 plumbing companies out had altercation with them sent them away tried to do it in house still did not resolveReview fromJamie A
Date: 12/04/2024
2 starsInitially happy after some wind and rain damage to our roof. We experienced additional leakage after completion and they answered in a timely manner to ***air. While initially doing the work, two of the ***s asked to come in to look in our attic because they accidentally pulled out the roof ***** we don't have an attic because it is a modular home. They told us they were pretty sure they fixed it and we shouldn't have any issues. We turned on our furnace and it isn't working right. we call an **** company to come take a look and they verify there is nothing wrong with the furnace and ask if we had any roof work done recently. We had, he looks at the roof **** and tells us that there are issues with it and we should call the roofing company back to fix it as they should be insured against any damages they cause while working. We called a *** who we had worked with when we had the first issue and he came out. He was here for approximately 20 min and told us it had to be with the piping and we would have to cut access to fix it and once the piping was fixed he would come out and ***lace the roof ****. My husband later that day cut an access point and nothing was wrong with the piping, this was confirmed by HVAC personel. My husband calls the same *** to let him know the piping is fine and the *** says he would be out Wednesday to fix the roof ****. It is Wednesday and by 1PM no one has came so, my husband calls the *** to confirm he was still coming out. This *** then says "Oh my manager forgot to call you let me have him reach out." When the mgr calls my husband explained the situation and the mgr asks "Why do you think that's our problem?". After more of a conversation as to why, the mgr told my husband he would talk it over with the initial *** and call back. Well, the mgr called back and his solution was "If you buy a roof **** we will install it because my *** said that did not happen". I understand that you are roofers, but if you mess something up, fix it.Review fromErick K
Date: 09/12/2024
5 starsthey did a quick and professional job. **** was great to work with.Review fromMatt H
Date: 08/04/2024
1 starMatt H
Date: 08/04/2024
Wish I coulda put 0 Stars. Sounds great at first and continues on a downward trajectory after. ****** work, left trash and scraps. Broke 2 steps on our patio and I had to fight for them to fix it.Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
****,I would like to apologize about your experience and for the inconvenience youve faced with our company. Your feedback is extremely important to us, and we take any concerns expressed to us very seriously. Its clear we did not meet the high standards we always strive for, and I apologize for that.I would be happy to discuss this further with you. You can reach me directly at ************************************ to address any remaining issues, concerns and/or questions you may have.Thank you for bringing your concerns to our attention!Best Regards,*****Review fromLinda H
Date: 08/02/2024
5 starsLinda H
Date: 08/02/2024
Allstate was very easy to work with and exceptionally professional! From ****** to ******** to the installers, I was pleasantly surprised and grateful for their professionalism and pleasant manner. I would recommend them and will use them again.Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
*****,Thank you for sharing your feedback with us! It is wonderful to hear that you had a positive experience with our team, from ****** and ******** down to the installers. Providing expectational service and maintaining professionalism are top priority for us, and I am glad to hear that our efforts resonated with you. Your recommendation means a lot to us. We look forward to the opportunity to work with you again in the future! If there is ever anything more we can assist you with - don't hesitate to reach out! Best Regards,*****Review fromYamile O
Date: 07/04/2024
5 starsYamile O
Date: 07/04/2024
It was a pleasure working with Anna, she was very professional helpful and kind. Most importantly we love our roof!Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
******,Thank you for sharing your positive feedback with us! It is great to hear that **** was professional, helpful and kind throughout the process - we are especially pleased to hear you love your new roof!We appreciate the opportunity to earn your business. If you have any future projects, please reach out to us! We would be happy to work with you again. Best Regards,*****Review fromRobert G
Date: 06/27/2024
5 starsRobert G
Date: 06/27/2024
Anna P****** has been very professional, friendly, competent and provided customer service above and beyond the call of duty. Pleasure working with her!Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
******,Thank you so much for your kind words! Were delighted to hear that **** exceeded your expectations with her professionalism, friendliness, and exceptional customer service. Its always a priority for us to go above and beyond for our customers.Its wonderful that ***** efforts made such a positive impact on your experience with our company! It was truly our pleasure to work with you. If you have any future projects, we would be glad to assist you with those!Best Regards,*****Review fromDenise M
Date: 06/26/2024
5 starsDenise M
Date: 06/26/2024
Paul and his crew were absolutely amazing! They were courteous and did a great job on siding my house. Previously my house had old siding that had been painted and it looks like a new house. I couldn’t be happier with the end result!! I highly recommend them.Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
******,Thank you for the wonderful review! It is fantastic to hear that **** and the rest of our team exceeded your expectations with their courteous service and workmanship. We're pleased to know that youre happy with the results and that the new siding has beautifully transformed your home!Your high recommendation is truly appreciated, and were grateful for the opportunity to have worked on your home! If theres anything else you need or if you have any future projects, please dont hesitate to reach out.Best Regards,*****Review fromTerry F
Date: 06/21/2024
5 starsTerry F
Date: 06/21/2024
Allstate dis an excellent job, couldn’t be more impressed with their work. Paul B**** went above and beyond.Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
*****,Thank you for the excellent review! Were pleased to hear that **** went above and beyond to meet your expectations! We take pride in delivering exceptional service and craftsmanship, and its rewarding to see our efforts being recognized! We appreciate the opportunity to earn your business. Please reach out for any future projects -- we are always happy to help!Best Regards,*****Review fromSusan S
Date: 06/18/2024
5 starsSusan S
Date: 06/18/2024
They did a fantastic job on our siding. Highly recommend them for and professional service!Allstate Exteriors & Restoration Services LLC
Date: 08/16/2024
*****,Thank you for sharing your positive feedback with us! It is great to hear that our service met your expectations. You recommendations means a lot to us, and we greatly appreciate the opportunity to work with you!Please think of us for any future projects! We would be happy to help.Best Regards,*****
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