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Business Profile

Amusement Parks

Foam Warriorz Columbus

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had my son’s 8th birthday here in January 2023. January 21 2023. We paid over $400 just for the rental and with additional players we paid well over $1000 as a group only to be kicked out with nothing more than an apology. No offers for refunds or any sort of resolution. We were kicked out because a girl was accidentally shot in the head with a foam dart. There was no malicious intent it was purely an accident. We’ve tried emailing, calling, reaching out through Facebook and no response from the business. This occurred at the Polaris location in Columbus, OH. I’ve attached a copy of the original receipt emailed to me as well as the credit card statement showing I alone paid nearly $700 and I know other members of our group also paid to upgrade their gun.

Foam Warriorz Columbus is NOT a BBB Accredited Business.

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