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Business Profile

Remodel Contractors

Trusted Above All Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

This profile includes complaints for Trusted Above All Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trusted Above All Contracting has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/15/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      3/11/2023 I hired this contractor to install a drop ceiling and 8 can lights in my unfinished basement. There were several delays in this small portion of the project. This company has no concept of being at the job when they say they will be. Incorrect installation of 8 can lights in a drop ceiling to also be installed. No cable clamps (that are required) on all 8 lights and 1 wall switch. Incorrect wall switch box that sticks out away from the wall by 1/4". (A shallow wall switch box is available for this condition) The contractor would not agree to change the installation per our request. We paid a deposit by check to the business name below in the amount of $1200.00 which they do not plan to return any portion of. We asked them to leave our property after they refused to fix the poor unacceptable workmanship. The can lights were pre-purchased by us. And we also provided all additional electrical wires. The only materials the contractor purchased were 1 incorrect wall switch box, 1 double wall switch, and 1 double wall switch cover plate. it would have taken less than 1/2 of the 8 hrs it took the subcontractor had they done the installation that was required. They kept saying there is more than one way to do this installation. The way the lights are installed, they will not rest on the drop ceiling tracks with the dust seal keeping dirt and insulation particles from entering the room. We even showed them the exact installation online by the light manufacturer. At this point, they refused to at least fix the incorrect wall switch and left the premises. The wire we had was not the wire required by the light mfg. either. This company did not bother to read any instructions or have any clue how to complete proper electrical work. Business Trusted Above All Contracting, LLC Timothy C****** 1202 Elklick Road Batavia, OH 45103 ###-###-####

    Trusted Above All Contracting is NOT a BBB Accredited Business.

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