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Business Profile

Accounting

Capital Business Resource, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accounting.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******************* from CBR did our 2021 tax return. There was prep or meeting prior to the deadline of the return. ***************** Called me 5 min prior to the deadline to file. The problem is the return was filed incorrectly and gave me a huge tax liability. This has cost me a lot of money in interest and penalties. I had to hire another Co. To redo and refile these returns the correct way. Which of corse cost more money.there has been no follow up or communication from CBR, even after many attempts from me and my wife. We are talking over 80 k in mistakes.from their complete incompetence. I would like to warn all their current and future clients so nothing like this happens to them!!

  • Initial Complaint

    Date:11/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to get this company to correct an issue with the *** that they told me in November of 2018 that they would resolve. It never got resolved and the *** has been sending me letters and fined me over $5,000. ** ******* from this firm sent me an email in November 2018 telling me that I would see another letter from the *** and to ignore it and he would get it straightened out. This was a result in the way they filed my tax extension for 2017. I have lots of documented emails and communications that go unresponded to. I have even gone into their office as of about a month ago with my documentation to speak with a different partner who told me he would work to get it resolved. They won't respond and I have a very difficult time reaching the *** to resolve it myself. We have left this accounting firm earlier this year because of numerous issues and incompetency. I am at my wits end. I cannot locate them on any of the accounting related license look up websites and don't know what professional board they answer to. Neither is a CPA from my understanding. The partner is ***** ********. The person who was handling our taxes is ** *******. My document is too large to attach but you can find it in my Google Drive at **********************************************************************************

Capital Business Resource, Inc. is NOT a BBB Accredited Business.

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