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Business Profile

Heating and Air Conditioning

Ray N Welter Heating Company

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPat K

    Date: 05/07/2024

    1 star

    Pat K

    Date: 05/07/2024

    Had Ray Welter come and fix my furnace. Furnace was coming on and off. He replaced the gas valve. That didn't fix it. Then he replaced the board igniter. That fixed it. They charged me $615.00 for the igniter board part! I checked Google and found the cost of the part was between $200 - $300. I called the manager, left a message but never heard from him. The tech guy said he wasn't charging me for the gas valve. Total bill was $793. I have used Ray Welter for over 30 years. I won't be using them again. If the manager won't return calls I just can't trust them. Stay away from this company.

    Ray N Welter Heating Company

    Date: 05/08/2024

    We are very sorry we forgot to call you back from your one call into us. It was a simple forgetful mistake, for you to go directly to the internet to smear our name for it is not acceptable. And from your other social media post that over 100 people disagreed with your behavior I'm shocked you haven't deleted it as it must be embarrassing for you. Next time why don't you try calling me and we can discuss it. And that price is extremely fair as even service techs who work for other companies explained to you. **** Welter

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