Business Profile

Insurance Companies

Farmers Insurance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Companies.

Complaints

This profile includes complaints for Farmers Insurance's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

1,867 total complaints in the last 3 years.
661 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:04/14/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I switched to Bristol West insurance on 1/27/25. When making my payment in February, I paid a few days early. Now when I signed up I opted for auto pay. I was not made aware that they would then try to charge my account on the actual due date for the auto pay fee. I believe it was $4. At the time I had no money in my account as I just paid off all my bills. I received nothing but an email from them stating that I was being cancelled in two weeks. I now owed them $18 for late fees. Even though I paid early. Now my last payment I was maybe 4 days behind (bi weekly pay). Before my due date I went and turned off auto pay. I made my payment on 3/31/25 through their app. The money was was taken out of my account on 4/3/25 ($171.50). On 4/4/25 I received an email saying I was being cancelled due to late payment. I assumed their system needed to catch up and thought nothing of it. Today 4/11/25 I checked my app and saw they are cancelling me on 4/20/25 if I do not pay them $189. That's about a week before my next payment is due. They block me from looking at my payment schedule on their app because I'm pending cancellation. I can't even go back to look at anything. Of course I can only call at certain times and provide no online customer service. I have NEVER had this problem with any other insurance company. Based off the treatment I've been getting I don't see it going in my favor which is why I write this to you. Thank you.
Business Response
Date: 04/16/2025
To Whom It May Concern:

Thank you for notifying Bristol West of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.

To protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer via e-mail to address their specific concerns in the complaint above.
Customer Answer
Date: 04/16/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *******
Initial Complaint
Date:04/11/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was rear-ended by a man and he was provided the citation for being at fault. I suffered whiplash and a week out of work. My own insurance company had to take care of the repairs on my vehicle because Bristol West, A division of farmers Insurance , the insurance carrier of the man would not pay period I found out that they never paid any of my medical bills when I began receiving hundreds of calls text messages carrier mail e-mail etcetera. I've been trying to work with Bristol West and they will not pay out the damages. Now my job is in jeopardy and my credit rating has been affected. They collect premiums from their customers that do not pay out for claims. They are unethical and have intentionally delayed payment and not paid. Within the last 30 days they provided finally a payment amount that did not cover what I am being billed or what I missed being out of work let alone the terrible pain I had from whiplash. They are an ethical company and should not be in business. The total pay out should be at $15,000. I have attached all documents including the police report showing he was at fault.
Business Response
Date: 04/17/2025
It is always our intention to provide excellent service in when handling claims, and we apologize that we have disappointed the consumer. We have reviewed the file and found appropriate explanations of the claims process by our claim representatives throughout the claim, discussing that a liability bodily injury claim cannot pay medical bills as they are incurred.
We have made a settlement offer inclusive of the cost of the consumers medical treatment and we continue to attempt resolution of the claim.
Should anyone require any additional information, please contact me at ************** or by email at ******************************************************************************.
Sincerely,
COAST NATIONAL INSURANCE COMPANY
****** ******
Sr. Claims Consultant
Claims Customer Relations
Customer Answer
Date: 04/18/2025

Complaint: 23193323

I am rejecting this response because:
first, it is an outright lie. The only expenses that were incurred were the date of the accident, January 26, 2024and the insurance company was told that repeatedly, but still intentionally did not pay the claim.
Second, the offer to finally pay the claim was not made until April 7, 2025, 15 months after the date of the incident. The medical companies have turned the unpaid bills from farmers Bristol West over to debt collections. This is impact of my credit rating and ability to finance a needed vehicle for my family. Im also under a state contract in a financial position and Im at risk of losing my Employment because of my failure to keep good credit standing. My credit was an excellent shape until farmers insurance group unethically and negligently did not pay in a timely way.

I had requested of the company to rectify this with the credit agencies and write a letter so that I could also use it to support my employment, and rectify my credit and they refuse.

Therefore, I have not been made hole from the situation. I have been very fair and not asked for monies for pain and suffering. I had also not retained one of the many attorneys that has asked for the case which would cause an inflated payment from the insurance company.

it is unacceptable and unethical to withhold payment for almost 16 months from an incident making it go into bad debt to hurt a persons credit rating and employment.
I feel my request to be made whole couldve been accomplished with the financial offer made on April 7 if it included the letter from Farmers accepting responsibility for failure to pay timely. However, they are refusing so my only choice left is to obtain legal counsel.

Sincerely,

*** *********
Business Response
Date: 04/18/2025
We again apologize that an automobile liability bodily injury claim does not pay medical bills as they are incurred. We were legally required to protect a lien from the consumers health insurance and had to work with them to correct their lien amount prior to being able to make an offer on this claim. Should Ms. ********* have any additional questions or concerns regarding the claim, we encourage her to contact our Claims Leadership team to discuss.
Sincerely,
COAST NATIONAL INSURANCE COMPANY
****** ******
Sr. Claims Consultant
Claims Customer Relations
Customer Answer
Date: 04/18/2025

Complaint: 23193323

I am rejecting this response because: THSI IS THE SAME REPEATE RESPONSE EXCUSE AND IT IS NOT CORRECTING THE SITUATION THEY HAVE CREATED.
THE COMPANY CONTINUES TO MAKE EXCUSES FOR DELAYING PAYMENT AND RUINING MY CREDIT. THEY ARE REFUSING TO NOTIFY THE CREDIT AGENCY OF THEIR NEGLIGIENCE IN PAYMENT ADN THEREFOR EEFFECTING MY CREDIT AND JOB IN FINANCE WHERE i AM CONTRACTUALLY REQUIRED TO HAVE SPOTMESS CREDIT.

WHAT THEY DESERVE IS TO BE IN COURT WITH A LAWSUIT WHERE THEY WILL HAVE TO DOCUMENT AND PAY OUT MORE THAN THEY ARE OFFERING INSTEAD OF MAKING IT RIGHT WITH THEIR VICTIMS. THEY ARE NEGLIGIENT AND NEED TO MAKE IT RIGHT WITH THE LETTER TO THE CREDIT REPORTING AGENCY AND THAT IS THE FINAL RESPONSE BEFORE OBTAINING COUNSEL.

Sincerely,

*** *********
Initial Complaint
Date:04/07/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I closed my insurance account when I sold my property at *********************************************** in December of 2024. Farmers told me they sent a refund check for my account to my forwarding address in **; it never showed. I called the company again in march 2025 to get the previous check cancelled, and a new one sent to my current location. When I called to get information on that check, they again told me it was sent, but it has not been delivered in a month's time. They do not provide tracking information on these checks, so there is no proof they are being sent. I believe I am being told the checks are being sent out, but they are not. I am requesting that I get my refund check sent to my residence with tracking information on the mail.
Business Response
Date: 04/08/2025
Case:? 23163242

To Whom It May Concern:?

Thank you for notifying Foremost of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.?

To protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer to address their specific concerns in the complaint above.?
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Every month I've had this company tell me I haven't done things that I've documented myself doing as an excuse to charge me more money... they added autopay back to my account without my permission and refuse to take it off even thought the charge ne the wrong amount every single month....I've called 6 times and have been refused a supervisor everytime. Now they have caused my insurance claiming the person who USED to live in the upstairs duplex actually lives with me. Told me that I need to find a way to show proof that he doesn't live with me. I've bad to add my insurance card to my account twice and they blamed me even thought I recorded it..every convo I have had with them is documented. I've even been bribed with gift cards to not cancel my policy.
Business Response
Date: 04/08/2025
To Whom It May Concern:

Thank you for notifying Bristol West of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.

To protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer via e-mail to address their specific concerns in the complaint above.
Customer Answer
Date: 04/08/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *****
Initial Complaint
Date:04/03/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am not Liable for this debt with Farmers Insurance, I do not have a contract with *************************** They did not provide me with the original contract as I requested.
Business Response
Date: 04/09/2025

P.O. Box 2910
Shawnee Mission, *******; 66201-1310
Fax: **************
***********************************************************************

Case:23156308

To Whom It May Concern:

Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.

To protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer to address their specific concerns in the complaint above.
Initial Complaint
Date:04/03/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please see attached explanation of communication in addition to below.-Claim Submitted 3/14/2025 -Found policy renewal information on the portal stating coverage had changed due to a roof age of 23 years. (This was an error; the roof was less than 13 years old.) -Extensive changes to policy were never mailed, simply emailed, which went to SPAM. -Adjuster fixed the error upon review and inspection based upon provided documents. -Adjuster submitted the policy and claim to the Policy Review Team to have the policy reverted to previous coverages which I was under the impression were still in place.-Policy review denied Policy Reversion due to specific area risks. -Stated any roof over the age of 8 years old had the policy changed. This specific information was not provided and would have caused me to immediately terminate my policy and take my needs elsewhere.I feel I was fraudulently kept on as a client, as specifics of the policy change were never communicated that would have resulted in my terminating my coverage.
Business Response
Date: 04/09/2025
Case: 23155446

To Whom It May Concern:

Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.

To protect confidential consumer information, we do not disclose information about our review. We have emailed the consumer directly to address their specific concerns.
Initial Complaint
Date:04/02/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This is about my auto insurance. On 5/23/24 My father (**** P *******) got into an accident and was at fault. He was across the country, in a rental vehicle (that I am not old enough to legally rent). This accident was put onto my insurance, causing my insurance to skyrocket out of nowhere. We were all on the same policy at the time, however my father's record was clean and mine has 2 records of this 1 accident. From that day forward my insurance rate doubled. They said come June, my car insurance would be literally $900 a month. I am sorry but I am already truly out of money from this, I would be on the streets if my insurance raised again. I am behind on my rent, my credit card is maxed out and HAS NOT had a single payment since this situation started. I went to LexusNexus, and they said they removed the "at fault" part of my record. Come Friday I will check if my record is fixed, so I can change insurance companies. HOWEVER, Farmers agreed to send me a rebate of what i was overcharged. They are only giving me a SLIVER of the overall money I should never have given them in the first place. My credit score is completely ruined, my financial life is all screwed. I am afraid because of the excess money given, all the debt accumulated, and credit going so far down, that I am in the negative for so so long because of this.While the situation was ongoing I was working with *****, one of ******* (the boss) employees. I would reach out to her weekly asking for updates or help on fixing my record, how to not overpay due to an accident I had absolutely no correlation to. She would say I would hear from her in a couple days to a week, and literally 2-3 weeks would pass. I would hear nothing, and my insurance bill would still come through over double my correct amount. My insurance went from around $140/month, to nearly $400/month. Because they put my father's accident on me, and Farmers insurance would not choose to help me at all. Please, help me get my money back. Thanks
Business Response
Date: 04/03/2025
Case:? 23132781

To Whom It May Concern:?

Thank you for notifying Foremost of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.?

To protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer to address their specific concerns in the complaint above.?
Initial Complaint
Date:04/02/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Request for my records for a claim and policy I paid for, farmers won't give any copies it was too long ago, I need it for a divorce and judge won't accept that for an answer. Now what can I do? After I paid full coverage with a ******* pip and ******* ppp policy for years, just for them to throw it away, and tell me it never happened if it was too long ago? Judge thinks I'm a lying if I cant get copies, help!
Business Response
Date: 04/07/2025
We are in receipt of your inquiry in which Ms. **** is asking for claim and policy records. We appreciate the opportunity to review this matter and respond.

A review of our records reflects that we were unable to locate claim or policy documents with the information provided in the inquiry. It is likely that retention period has expired, and the claim and/or policy are no longer available.

In an effort to obtain additional information from Ms. ***** we attempted to contact Ms. **** on April 3, 2025, April ******* and April 7, 2025; however, to date we have been unable to reach Ms. *************** apologize that we do not have a more favorable outcome to Ms. ***** inquiry.
Initial Complaint
Date:04/01/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
we pay for homeowners insurance on march 4th 2025 we took damage to our home from very high winds from a tornado. we needed our whole roof replaced and water mitigation done and some interior damage repaired. the insurance adjuster by the name of ****** her phone number is ************ her supervisor ****** his number is ************. ****** came out to our home to assess the damages on march 12th. she came with no equipment. i had explained to her we are still working on getting estimates from contractors to come out and complete the repairs. she was at our home less than 45 minutes "assessing" the damages. she left our home and contacted my husband (**** ******) later that evening stating that she was going to provide 2k to replace the roof. 2k is not enough to replace any roof. we also had water damage to our home we had a water mitigation company come out and showing that our ceiling was 65% moist due to the rain from the storm on march 4th. ****** had explained that there was no water damage because she put her hand to a single wall and it "felt dry" farmers insurance is now refusing to provide funds from an insurance policy we pay monthly for to have the water mitigation completed and interior repairs done. we have provide all of the estimates needed to get our home back into the shape is was in prior to the damages. our roof repairs. farmers insurance is refusing to pay or provide supplemental funds for the roof replacement we had completed, although we provided all estimates as ****** supervisor (******) had stated once we provide the estimates that supplemental funds would be provide so we can get the contractors started and paid. now supplemental funds are not being provided. ****** has provided poor customers service she has raised her voice at me and has hung up on my husband (**** ******) many times.we are looking for this to get resolved as soon as possible.
Business Response
Date: 04/07/2025
Dear Better Business Bureau,
Thank you for your correspondence regarding a matter brought forth by ******* ******. In this inquiry, Ms. ****** expressed dissatisfaction regarding the settlement and processing of her claim. We take the customer experience seriously and appreciate the opportunity to respond.
We thank you for bringing this matter to our attention. We have reviewed the claim file and have scheduled a reinspection to further assess the damages and moisture levels in Ms. ******* home. Once this information is obtained and reviewed, any further payment that is warranted will be processed.
We appreciate Ms. ******* business and apologize for any frustrations she has experienced as a result of this claim as we strive to handle every claim promptly and professionally. Should Ms. ****** have any additional questions or concerns regarding the claim, we encourage her to contact our Claims Leadership team to discuss.
Sincerely,
Foremost Insurance Company ************, **
*** *****-*******
Claim Customer Relations Senior Consultant
Customer Answer
Date: 04/11/2025

Complaint: 23140523

I am rejecting this response because: on Monday the 7th service master came to my home and did their assessment the gentleman stated there is still water damage. On Tuesday the 8th the insurance adjuster came to my home to assess as well. He states all these things that he is going to put on the report at needs to be repaired. Our child has terrible asthma. The damages done to our is severely affecting her asthma and causing respiratory issue's. We have tried contacting the insurance adjuster and the supervisor and nobody is answering our calls or returning our calls. The supplemental funds needs to be provided **** so we can get the damages completed immediately. This is getting absolutely ridiculous. It has been over a month since the storm and absolutely no resolution has been done. At this point I would NEVER recommend anyone to utilize farmers insurance. They have no care to get the supplement funds out to get the repairs completed. I had to schedule another pulmonary function test on the 23rd of this month for my daughter to find a solution to help her with her health. That is now causing more medical bills, due to the negligence of the first insurance adjuster and now the negligence of the current adjuster and supervisor Refusing to communicate!

Sincerely,

******* ******
Business Response
Date: 04/16/2025
Dear Better Business Bureau,
Thank you for your additional correspondence regarding the matter brought forth by ******* ******. Upon review of Ms. ******* claim, we can advise that a reinspection of Ms. ******* property occurred on April ******, and we are working to review the reinspection information and revise the estimate as needed. In addition, we will work to address any further concerns Ms. ****** may have regarding her claim. We apologize if Ms. ******* communication was not returned timely as it is our goal to respond to each customer interaction in a prompt and professional manner.
Sincerely,
Foremost Insurance Company ************, **
*** *****-*******
Claim Customer Relations Senior Consultant
Customer Answer
Date: 04/17/2025

Complaint: 23140523

I am rejecting this response because: my husband received a call from farmers insurance stating they will be providing an additional $4,000.00 to complete all repairs. It was $9k for the roof, 9k for the shop. And $25k for the estimate provided for the interior of the home. We received 11k originally and now we suppose to get another 4k?! How is this even right? That isnt enough to cover half the cost of repairs. If this is not rectified so we can have ALL repairs completed to our home cause by a storm that we cannot control we will be seeking legal action, this is unjustifiable, negligent, and wrong!
Sincerely,

******* ******
Initial Complaint
Date:03/31/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I inform this company that I was in the middle of a divorce and no changes were to be made on the account. (08/2023 and 09/2023), Due to the fact the house and auto insurance were in my name. No changes could be made. Mr. ******* closed the *************** account and move the payment to another checking account.I notice that on 2/2023- I saw a copy of Farmers Insurance claims.Note this account showed that I was at fault- I provided a police report to the company that show that the other party cross three lanes of traffic and slid into my auto as I was moving in the outer lane. He made a left turn to on going traffic. But it showed he had no insurance a copy of ID and the ********************** information was not valid that he gave to the City of Garland Police. Then next on 01/2025 it showed that I was at fault for another accident. I was in the hospital during this time. 'The company has been falsifying information regarding my driving record. Also the violated the Texas Standing Order act. When a divorce is pending no actions can be taken on the auto insurance unless it has been approved by a Judge or a final Decree has been signed.Changes were made on the account without my permission and without the court permission.Brain ***** fail to tell Headquarters that it was a pending divoce and he receive a copy of the Dallas Protective Order (DF-23-07827). A email was sent to *********************** regarding the changes that Mr. ******* requested due to the false information that was given to make the changes to the policy. This is just a prime explain how Brain ***** and Farmers do not respect the laws that is in place to protect women that has been abused. I am disable and currently under doctor's care presently receiving therapy. At this point the auto is still in *************** ********* name Vin Number *****************- Farmers let him remove the insurance off the auto that I am driving. The information should have reported to the State.
Business Response
Date: 04/07/2025

P.O. Box 2910
Shawnee Mission, *******; 66201-1310
Fax: **************
***********************************************************************

Case:23133101

To Whom It May Concern:

Thank you for notifying Farmers of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this inquiry.

To protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer to address their specific concerns in the complaint above.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Farmers Insurance is NOT a BBB Accredited Business.