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BBB Speakers Bureau | BBB of Central Ohio

BBB offers a variety of speaking presentations, available to both businesses and consumers at no cost. Learn more about our Speakers Bureau program below and reach out today to schedule a presentation.

The mission of Better Business Bureau is to be the leader in advancing marketplace trust.

To further our mission, we would be pleased to send a member of our professional staff to speak to your organization. We are happy to prepare presentations for:

  • Business and civic organizations

  • Senior citizens' groups

  • High schools

  • Colleges

  • Adult education classes

  • Religious groups

  • Other Local Organizations

We can present one of our popular topics or prepare something of particular interest to your group that relates to BBB's work. Presentations can be given as a speech, classroom instruction, or in a format customized for your group.

Speaking Topics:

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Advancing Business Performance through Marketplace Trust

Trust in business, and in the marketplace overall, hinges on a strong reputation. This relies on two key factors: integrity and performance. In this presentation, BBB President Judy Dollison explores how companies cultivate this reputation, and the importance the roles of vendors, partners, customers, and notably, employees play. Discover how certain leaders foster exceptional marketplace Trust and how this drives performance.

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Advantages of Accreditation


BBB Accreditation offers details about the tools and resources available through your BBB to help make your business better. Whether it be enhancing your online reputation, best leveraging BBB provided tools for business growth, requesting consultative business support, or exploring advertising opportunities, attendees will leave with several actionable insights they can immediately implement.

A person looking a customer reviews on a laptop
Online Reputation Management and the Value of Customer Reviews

Reputation is everything in business. Your business’ name is your greatest asset and it should be cultivated and protected. Being able to show customers a business is trustworthy and transparent is key to bottom line success - and making the most of online reviews can build a story of trust and confidence in your business. Learn best practices in collecting positive reviews, responding to negative ones, and leveraging customer experiences in this presentation.

a man clicking a button that says fraud prevention
Fighting Financial Fraud Series

Be empowered to spot the signs of a financial scam, recognize scammer behaviors, and know where to go to verify legitimate professionals. BBB knows prevention is key—by sharing stories and information with friends and loved ones, everyone is less likely to fall victim to a fraudster. 

In partnership with the FINRA Investor Education Foundation, BBB offers several presentations from the Fighting Financial Fraud Program.

  • Red Flags of Fraud
  • Spot the Con 
  • Cybersecurity Awareness 
  • BBB Scam Tracker Risk Report
  • Cryptocurrency in 5 
  • Outsmarting Investment Fraud