BBB Serving Northwest/West Central Ohio and Southeast Michigan
Northwest/West Central Ohio and Southeast Michigan
About Us
Welcome to our Better Business Bureau, one of over 90 across North America. BBB's legacy as a consumer watchdog began in 1912 as part of America’s emerging truth-in-advertising movement and grew into a trusted “top of the mind” resource for consumers and businesses alike. Our mission is to foster an ethical marketplace where buyers and sellers trust each other. We set and promote business honesty standards, educate about frauds and scams, and provide a trusted platform for ethical businesses and charities to stand out. Toledo and Lima’s BBB chapters began over 100 years ago, eventually merging in 2012 to fight the good fight together. Explore our page and learn more!
Programs and Services
Member Value Programs
Give your employees the best. Choose from a variety of high-quality and affordable plans. For BBB businesses only.
Apply for Accreditation
BBB Accreditation signifies trust and integrity, and an unwavering commitment to consumers. Join our community of trusted businesses today.
Advertising and Branding Programs
Show your brand and grow your business with our Better Brand Builder advertising programs. For BBB businesses only.
Consumer Resources
Let BBB help you investigate businesses and make informed buying decisions.
BBB Member Profiles
With a BBB business login, you can easily update your business profile, access your reviews and respond to any complaints.
Community Service and Ethics Foundation
These programs play a crucial role in enhancing the well-being of individuals and businesses in the community.
BBB Staff and Board Members
Get to know the BBB of Northwest Ohio and Southeast Michigan team.
2025 Torch Nomination Link
Click this button to fill out a nomination form for your recommended business for the 2025 Torch Awards! Nominations must be in by June 30th!
A Heart For Business
A Heart For Business is a locally produced podcast from the Better Business Bureau of Northwest Ohio. Each episode will focus on a local business along with including information on the latest BBB alerts about telephone and e-mail scams.